Frequently Asked Questions
Everything you need to know about shopping for your home at Flory's Online.
What are your shipping rates and delivery times?
We offer standard shipping across the country. Orders are typically processed within 1-2 business days, and delivery usually takes 5-7 business days depending on your location. Expedited shipping options are available at checkout.
What is your return policy for home decor items?
We want you to love your purchase. If you are not satisfied, you can return most items in their original condition within 30 days of delivery for a full refund. Please note that some oversized furniture may be subject to a restocking fee.
How can I track my order status?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website where you can monitor your package's progress.
Are your products covered by a warranty?
Yes, many of our furniture pieces and appliances come with a manufacturer's warranty. Specific warranty details can be found on individual product pages or by contacting our customer support team.
What payment methods do you accept?
Flory's Online accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure and seamless checkout experience.
Do you offer assembly services for furniture?
Most of our furniture is designed for easy self-assembly and includes detailed instructions. For larger items, we offer optional professional assembly services in select zip codes which can be added during the checkout process.